RCNet E-mail Setup Information

Before going through the following set-up procedure, make sure to get all the proper information you will need from your ISP; ask them for their outgoing mail (SMTP) server, and ask if their outgoing mail requires authentication. If it does, verify your account name and password from them for the authentication. If your ISP requires authentication, also ask if their outgoing mail server uses Secure Password Authentication. Finally, ask what port number they use for outgoing mail (often this will be 25 or 465), and if they require a secure connection (SSL).


AT&T/Yahoo customers click here for information on "send errors" or "553 errors".


For Outlook Express:

  1. In Outlook Express, click on Tools at the top of the window. From the Tools menu, click on Accounts near the bottom. A new window will come up over Outlook Express.
  2. Next, click on the Mail tab if you aren't there already. Inside the white box your e-mail accounts will be listed. Select the rc.net e-mail account you want to modify, and then click Properties on the right hand side.

  3. Note: most users will only have one e-mail account called mail.rc.net. This is what we want to modify.
  4. Another window will come up once you have clicked properties. Choose the Servers tab. The Servers tab is shown to the right. Fill in the fields as instructed below.
Underneath Server Information it should read:
  • My incoming mail server is a POP3 server.
  • Incoming mail (POP3): mail.rc.net
  • Outgoing mail (SMTP): Enter the outgoing mail server provided by your ISP
  • .
Under Incoming Mail Server:
  • Account name: You RC.net account name. (In most cases this will be your e-mail address without @rc.net on the end.)
  • Password: Enter your RC.net e-mail password.
  • You may check Remember Password if you wish.
  • Do not check: Log on using Secure Password Authentication.
Under Outgoing Mail Server:
  • My server requires authentication: This check box may or may not have to be checked. Check with your ISP if this must be checked.
  • If your ISP tells you to check the My server requires authentication box, click Settings on the right. A new window will come up, as shown to the right.
  • Check Log on using.
  • Account name: Use the account name as provided by your ISP. This may look like an e-mail address.
  • Password: Use the password associated with the account name you gave above.
  • Remember password: You may check this box if you so desire.
  • Log on using Secure Password Authentication: You may or may not have to check this box. Check with your ISP. (For example, ATT DSL users will not check that box.)
  • Once all the information is put in, click OK.
  • Next, click on the Advanced tab, shown to the right.
Under Server Port Numbers:
  • Outgoing mail (SMTP): Use the number provided by your ISP. The default is 25, although 465 is also frequently used.
  • This server requires a secure connection (SSL): This may or may not have to be checked, check with your ISP.
  • Incoming mail (POP3): 110
  • This server requires a secure connection (SSL): Do not check this box.
  • Leave the rest of the options alone and click OK. Finally, close out the Internet Accounts window and see if you can get and send your mail. If you have any trouble, go through the above steps and double check all of your settings.

For Mozilla Thunderbird:

  1. In Mozilla Thunderbird, click on Tools at the top of the window. From the Tools menu, click on Account Settings near the bottom. A new window will come up over Thunderbird.
  2. Choose the Server Settings tab for the appropriate account. This tab is shown below. Fill in the fields as instructed below.
  • Server Type: POP Mail Server
  • Server Name: mail.rc.net
  • Port: 110
  • User Name: Your RC.net user name. (In most cases this will be your e-mail address without @rc.net on the end.)
  • Do not check: Use secure connection (SSL).
  • Do not check: Use secure authentication.
  • Leave the rest of the options alone. At the bottom of the left hand panel, choose the Outgoing Server (SMTP) tab, shown below. Fill in the fields as instructed below.
  • Server Name: Enter the outgoing mail server provided by your ISP.
  • Port: Use the number provided by your ISP. The default is 25, although 465 is also frequently used.
  • Use name and password: This check box may or may not have to be checked. Check with your ISP and ask if they use authentication.
  • User Name (only applies if the above box was checked): Use the user name as provided by your ISP. This may look like an e-mail address.
  • Use secure connection: You may have to check SSL, check with your ISP to see if they require a secure connection.
  • Click OK at the bottom of the window and see if you can get and send your mail. If you have any trouble, go through the above steps and double check all of your settings.

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